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Main Bank Cashier
Job Code:2019:CB-020
Location:Dancing Eagle Casino Area (Casa Blanca, NM)
FT/PT Status:Full Time

A Main Bank Cashier is responsible for distributing money/chips to internal departments and performing a variety of cashiering duties that include reconciling and verification of incoming and outgoing money/chips.



  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the casino.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently reports to work on time prepared to perform duties of position.

Essential Duties & Responsibilities: 

  • Adhere to departmental standard operating procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations.
  • Maintain strong knowledge of the cage procedures in a large-scale operations including, but not limited to: receive and accurately verify large amounts of money/chips, prepare paperwork in a timely and accurate fashion, reconcile and balance main bank, maintain accurate records, reconcile variances, and accomplish all tasks as appropriate.
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact, speak accurately, clearly, and verbally greet guests).
  • Maintain strong knowledge with money handling, counting, and complex mathematical skills
  • Perform drop, replenish and balance all ATM’s and ticket kiosk machines.
  • Performs kiosk drop and count procedures in accordance with gaming and company regulations and departmental policies.
  • Transport kiosk cassettes.
  • Loads and unloads kiosks as required to include processing and generating tickets and reports.
  • Participates in the cassette currency loading and sealing.
  • Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments.Sorts and bags loose coins and bundles paper money. 
  • Request supervisor assistance when needed.
  • At all times maintain a courteous, positive, and professional working relationship with all LDC personnel and the general public (e.g. clients and vendors).
  • Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
  • Develop a thorough knowledge of services, room locations, amenities, surroundings (i.e., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors). 
  • Perform additional duties and responsibilities as necessary or assigned.


Education & Experience

  • High School diploma or GED Certification preferred.
  • Must have six (6) months experience in casino cash handling.


Licensing & Certification:

  • None.


Computer Equipment, Software, Machinery:

  • Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.),
  • Experience operating counting equipment (money sorters/counters, 10 key calculators).


Essential Physical Requirements:

  • The job requires the ability to hear, stand, see and repetitively use hands 51-100% of the time.
  • The job requires the ability to reach overhead, talk, turn/twist, walk, push/pull, carry, lift, slide and transfer 1-50 lbs., 25-50% of the time.


Essential Mental Demands:

  • The job requires the ability to problem solve, organize, read and perform math skills 51-100% of the time.


Supervisory Responsibilities:

  • None.

Work Environment (inside/outside):

  • The job is performed indoors with exposure to confined areas and occasional exposure to hot/cold temperatures.

Other Requirements:

  • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide/maintain a valid New Mexico drivers’ license.
  • Comply with LDC and the Federal Government Bank Secrecy Act by acquiring and/or maintaining a Title 31 Certification.
  • Must pass a pre-employment drug screening and cashiers test.