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Job Code:2019:CB-040
Location:Dancing Eagle Casino Area (Casa Blanca, NM)
FT/PT Status:Full Time

A Custodian maintains a clean environment for all LDC casinos and related facilities.


  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the casino.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities: 

  • Perform custodial duties such as: Vacuuming; mopping; scrubbing; panning/sweeping; disposing of trash/change trash bags as needed; cleaning ash trays; cleaning restrooms (e.g., clean toilets/urinals, countertops, and fill dispensers); cleaning table games (e.g., wipe tables and remove trash); cleaning slot machines and surrounding areas (i.e. clean gaming machines, clean between machines, chairs); cleaning windows, mirrors, walls, doors, carpet and other furnishings.
  • Practice safety standards at all times keeping the property safe for guests and co-workers. Report any injuries or unsafe conditions to the person-in-charge immediately.
  • Maintain knowledge of cleaning solutions; preventative maintenance of equipment, and cleaning of equipment. Report equipment repair requirements to supervisor.
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Maintain a clean, safe, hazard-free work environment within areas of responsibility. Be aware of cleaning chemicals and how to respond to unexpected exposure of the product to eyes or open body services.
  • Comply with custodial department standard operating procedures.
  • Serve as a mentor to custodial and heavy duty cleaners, and use the buddy system during training.
  • Participate in meetings and workshops to support custodial operations.
  • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests).
  • Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.
  • Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
  • Perform additional duties and responsibilities as necessary or assigned.

Education & Experience 

  • High School diploma or GED preferred.
  • Relevant work experience preferred. 

Licensing & Certification: 

  • None.

Computer Equipment, Software, Machinery: 

  • Use a carpet extractor, small area extractor, carpet and spotter extractor, wet/dry vacuum and chariot vacuum.

Essential Physical Requirements: 

  • Requires the ability to balance/climb, bend over, crawl, crouch/stoop, hear, kneel, reach overhead, sit, stand, talk, turn/twist and repetitively use hands 51-100% of the time.
  • Requires the ability to push/pull, carry, lift and slide/transfer 1-25 lbs. 51-100% of the time.
  • Requires the ability to push/pull, lift and slide transfer 25-50+ lbs. 1-24% of the time.

Essential Mental Demands: 

  • Requires making decisions 25-50% of the time.
  • Requires problem solving, organizing, planning, interpreting data, reading and writing 1-24% of the time.

Supervisory Responsibilities: 

  • None.

Work Environment (inside/outside)

  • The job is performed indoors with exposure to loud noises and fumes. 

Other Requirements:

  • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.
  • Must pass a pre-employment drug screening.