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Dairy Queen Cashier Food Prep
Job Code:2018:CB-154
Location:Dancing Eagle Casino Area (Casa Blanca, NM)
FT/PT Status:Part Time

A Dairy Queen Cashier/Food Prep enthusiastically interacts with customers while taking orders and preparing food.


  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures and Franchise Standards.
  • Act as a role model within and outside the corporation.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position. 

Essential Duties & Responsibilities:  

  • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greets guests).   
  • All employees must be trained and maintain the Dairy Queen standards per the “Red Book.”
  • Take customers order, make order (prepare food (cook and make ice cream), and drink items), bring order, decorate cakes.
  • Maintain high cleanliness and sanitation standards in accordance with Food Systems Food Safety & Sanitation guidelines and the HACCP System.
  • Ensure product quality standards are met through proper food preparation and prepare food products to proper specifications.
  • Complete money transactions using a point of sale system/cash register without variance.
  • Ensure product is stocked and rotated to ensure proper expiration dates, and ensure product is displayed in an organized manner.Promote brands/products offered within the Quick Service Restaurant (QSR).
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • Develop a thorough knowledge of services, amenities, surroundings, providing accurate directions and information for guest inquiries about promotions and special events.
  • Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Perform additional duties and responsibilities as necessary or assigned.
  • Employees under the age of 18 will not utilize heavy duty equipment (including fryers, flat top griddle and char-broiler), complete cash transactions, operate cash registers or set-up ice cream makers and fountain machines. 

Education & Experience: 

  • High School Diploma or GED preferred.
  • Relevant work experience preferred.
  • Must possess basic mathematical skill (able to add, subtract, multiply and divide).

Licensing & Certification: 

  • None.

Computer Equipment, Software, Machinery: 

  • Point of sale system/cash register
  • Ice cream maker, fountain machine, fryer.

Essential Physical Requirements: 


    • The job requires the ability to talk, turn, twist, stand for long periods of time, and repetitively use hands 51-100% of the time.
    • The job requires the ability to kneel and reach overhead 25-50 % of the time.
    • The job requires the ability to bend over and stoop 1-24% of the time.
    • The job requires the ability to carry, lift and slide/transfer 1-30lbs. 1-24% of the time. 

    Essential Mental Demands: 

    • The job requires reading 51-100% of the time.

    Supervisory Responsibilities: 

    • None.

    Work Environment (inside/outside): 

    • The job is performed indoor in a restaurant environment. 

    Other Requirements: 

    • Must pass a pre-employment alcohol/drug screen.
    • Obtain Serv-Safe Certification within ninety days from date of hire and/or transfer.