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Laguna Burger Cook/Clerk
Job Code:2019:CB-018
Location:Dancing Eagle Casino Area (Casa Blanca, NM)
FT/PT Status:Full Time
Job Responsibilities:

A Laguna Burger Cook/ Clerk is responsible for all aspects of the restaurant, including cooking, operating the cash register, and assisting guests. Laguna Cook/ Clerk are instrumental in keeping the restaurant area of the retail store clean and presentable to guests. In addition to keeping the restaurant clean, Laguna Burger Retail Cook/ Clerk are responsible for occasionally operating and sanitizing kitchen equipment such as grills, fryers and slicers. The ability to follow instructions and complete tasks efficiently is critical for this position.



  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the corporation.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position.

Essential Duties & Responsibilities:

  • Operate a point of sale system/cash register (e.g., maintain change in cash drawer; accept cash, checks, and bankcards for payment; calculate discounts; ensure proper identification for certain transactions; count money; return correct change; issue receipts; balance cash drawer and receipts; keep register area neat, clean and stocked with necessary supplies; and documents discrepancies).
  • Stock store retail merchandise and ensure merchandise is displayed in a clean and orderly manner.
  • Assist with training of new team members.
  • Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests from arrival to the property through departure; and provide friendly and fast beverage service to guests).
  • Cook on a grill to include the following:
    • Prepare and cook food orders to meet product quality standards and customer preference
    • Food preparation and portioning
    • Cooking on the grill
    • Operating a fry station,
    • Dressing items to order,
    • Package/deliver all menu items and checking for product quality and consistency
    • Replenish condiments, as needed.
    • Clean including trash disposal, mopping, sweeping, washing dishes, and wiping counter-tops and sanitizing food/customer seating areas.
    • Perform duties to ensure compliance and in accordance with health and safety regulations.
  • Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
  • Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.
  • Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Perform additional duties and responsibilities as necessary or assigned. 

Education & Experience: 

  • High School Diploma or GED certificate required.
  • Must be eighteen (18) years of age or older.
  • Cashiering experience preferred.
  • Perform basic arithmetic calculations.
  • Experience in fast food environment preferred.

Licensing & Certification:

  • None. 

Computer Equipment, Software, Machinery:

  • Proficient using cash register.
  • Proficient in basic computer skills
  • Fryer
  • Grill 

Essential Physical Requirements: 

  • The job requires the ability to balance/climb, bend over, crouch/stoop, hear, kneel, reach overhead, stand, talk, turn/twist, walk, and repetitively use hands 51-100% of the time.
  • The job requires the ability to push/pull, carry, lift, slide/transfer 1-50 lbs. 25-50% of the time.
  • Ability to read (e.g., orders on tickets, menu board, receipts, etc.)
  • Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.

Essential Mental Demands: 

  • The job requires the ability to organize, plan, make decisions, read and write 51-100% of the time.

Work Environment (inside/outside):

  • The job is performed primarily indoors with exposure to fumes (e.g., cigarette smoke, fuel). 

Other Requirements: 

  • Must pass a pre-employment alcohol/drug screen.
  • Obtain and maintain Serv-Safe Certification.