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Pit Stop Store Manager (Internal Applicants Only)
Job Code:2017:CB-202
Location:Dancing Eagle Casino Area (Casa Blanca, NM)
FT/PT Status:Full Time
Shift:Varies
  
Job Responsibilities:

A Pit Stop Store Manager independently manages and directs the day-to-day operations of the convenience store to maximize sales and profitability.

 Expectations:

  • Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
  • Act as a role model within and outside the corporation.
  • Maintain a positive and respectful attitude toward customers and co-workers.
  • Consistently report to work on time prepared to perform duties of position. 

Essential Duties & Responsibilities:  

  • Forecast sales and exercise gross margin knowledge, skills, and abilities.
  • Maintain ordering procedures and is responsible for monitoring inventory controls.
  • Ensure strict adherence to department standard operating procedures.
  • Operate within established inventory levels, salary budgets and other controllables, and gross profit margins to achieve maximum profitability. Meet departmental financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
  • Monitor cash controls.
  • Re-stock inventory of high turnover items. Check in with vendors on needed product and determine availability.
  • Knowledge of tribal, federal, state and local sanitary regulations regarding the preparation, maintenance and storage of food and drink products.
  • Provide customer service and operate a cash register to fill in when needed.
  • Operate G-Site sales software and supervise employees.
  • Build a rapport with others and is able to think “outside the box.”
  • Ensure the safety of customers and employees.
  • Support company changes by inspiring, motivating and guiding others.
  • Must set goals for self, and advises or directs others towards their goal attainment.
  • Fosters an atmosphere of open communication.
  • Provide sufficient and constructive feedback.
  • At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
  • Develop a thorough knowledge of services, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions and information for guest inquiries about promotions and special events.
  • Be a team player (e.g. work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit). 
  • Work under pressure; maintain regular and punctual attendance including working odd or unusual hours, weekends and holidays.
  • Actively participate in Management Development Leadership Series (MDLS) yearly.
  • Actively participate in LDC Management Capacity Program as required.
  • Performs additional duties and responsibilities as necessary or assigned.

Education & Experience:

  • Bachelor’s Degree required; professional designation strongly preferred.  Not less than 8 years relevant work experience may substitute Bachelor’s degree and professional designation when appropriate based on industry standard.
  • Three (3) to five (5) years of relevant work experience.

Licensing & Certification: 

  • None.

Computer Equipment, Software, Machinery: 

  • None. 

Essential Physical Requirements: 

  • The job requires balancing/climbing, bending over, crouching/stooping, driving, hearing, kneeling, reaching overhead, sitting, and standing, talking, walking, turning and twisting 51-100% of the time.
  • The job requires the ability to push/pull, carry, lift, slide and transfer 25-50 lbs. and repetitive use of hands 51-100% of the time.

Essential Mental Demands: 

  • Problem solving, organizing, planning, making decisions, interpreting data, reading and writing 51-100% of the time.

Supervisory Responsibilities: 

  • Recommend hiring, promoting, compensating and terminating employees.
  • Training, discipline, scheduling, apportioning work among others, directing, apprising productivity, measuring performance and planning budgets.

Work Environment (inside/outside): 

  • The job is performed indoors 51-100% of the time with some exposure to high/cold temperatures and fumes (petroleum products).

Other Requirements: 

  • Must pass a pre-employment alcohol/drug screen.
  • Must pass background check.
  • Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board and must provide/maintain a valid New Mexico drivers’ license.
  • Obtain and maintain Serv-Safe Certification.